Information We Collect
- Name, email address, phone number, WhatsApp number, and other contact details you provide.
- Company, business, billing, project, quotation, and service requirement information.
- Account information used for Code2Crest Hub and product access.
- Usage, analytics, browser, device, IP address, referral, and technical log data.
- Payment-related metadata if a payment provider such as Razorpay is enabled. We do not ask you to send full card or banking details through website forms.
Sources of Information
- Website contact and get quote forms.
- Code2Crest Hub registration, login, workspace, and team workflows.
- LeadFlow and other Code2Crest product interactions.
- Email, phone, WhatsApp, proposal, invoice, and support communication.
- Analytics and hosting logs from tools used to operate and secure the website.
How We Use Information
- Respond to enquiries and prepare quotations or proposals.
- Provide website, web application, e-commerce, mobile app, custom software, and maintenance services.
- Operate Code2Crest Hub, LeadFlow, and future SaaS products.
- Manage accounts, company workspaces, team invitations, subscriptions, billing, and support.
- Protect accounts, prevent misuse, investigate security events, and comply with legal obligations.
- Understand website performance and improve our services using analytics.
Third-Party Services
We may use trusted providers to host, deliver, secure, analyze, and support our services. Depending on the feature being used, these may include Vercel, Neon, Railway, Resend, Google Analytics, and Razorpay when payments are enabled.
These providers process information only as needed to provide their services to us, subject to their own terms and privacy practices.
Data Retention
We keep information only for as long as needed for the purpose it was collected, to provide services, maintain records, resolve disputes, secure the platform, or meet legal and accounting requirements.
Retention periods may vary by record type, contract, invoice, product usage, support history, and applicable law.
Data Security
We use reasonable technical and organizational measures to protect information, including secure password hashing, session cookies, access controls, audit logs, and production environment safeguards. No internet service can guarantee absolute security.
Your Choices and Rights
You may contact us to request access, correction, deletion, or restriction of your personal information, subject to identity verification, contractual duties, technical limits, and applicable law.
International Processing
Code2Crest is based in Erode, Tamil Nadu, India. Some service providers may process or store information in other regions depending on their infrastructure and service configuration.
Children's Privacy
Our website, Hub, and SaaS products are intended for business use and are not directed to children. If you believe a child has provided personal information, contact us so we can review it.
Changes and Contact
We may update this Privacy Policy as our services, products, or legal requirements change. Contact us at hello@code2crest.com for privacy questions or requests.